Dear Khun Jono1717,Thank you so much for your outstanding review and perfect scores across the board. We’re thrilled to hear that you had such a positive experience with us—from our amenities and cleanliness to our service and surroundings.It’s especially rewarding to know you found our location convenient and the hotel experience truly memorable. Your generous 10/10 rating means a great deal to our team, and it inspires us to continue delivering the high standards of hospitality that we are proud of.We look forward to welcoming you back soon for another exceptional stay in the heart of Manila.Warm regards,Shubham ChandraArea General Manager – PhilippinesGeneral ManagerDusit Thani Manila
Dear Khun Steve,Thank you for your outstanding rating and wonderful feedback. We are thrilled to hear that you enjoyed our amenities, cleanliness, surroundings, and service! It’s also great to know that our convenient location and delicious buffet dinner made your stay even more enjoyable.We look forward to welcoming you back for another exceptional experience.Warm regards,Shubham ChandraArea General Manager – PhilippinesGeneral ManagerDusit Thani Manila
Dear Valued Guest,Thank you for sharing your feedback! We’re glad to hear that you enjoyed our hotel’s convenient location, close to malls and a variety of dining options. While we are slightly away from the main tourist areas, we’re happy that you found the surroundings comfortable and inviting.We appreciate your comments and hope to welcome you back for another memorable stay in the future!Yours,Shubham ChandraArea General Manager – PhilippinesGeneral ManagerDusit Thani Manila
Dear Khun Slarkey,Warm greetings from Dusit Thani Manila, and thank you for sharing your thoughtful feedback. We are glad to hear that you found our service and facilities to be good and that our staff showed exceptional kindness and helpfulness during your stay. Your comfort is important to us, and we appreciate your understanding regarding the age of the hotel as we continuously work on enhancing our property.At the same time, we regret that the kare-kare you ordered through room service did not meet your expectations. Please accept our sincere apologies for this, and be assured that your comments have been shared with our culinary team for immediate review and improvement. We hope to have the opportunity to welcome you back and provide you with an even better dining and overall experience.Warm regards,Shubham ChandraArea General Manager – PhilippinesGeneral ManagerDusit Thani Manila
